Frequently Asked Questions

Yes. All our buildings are made to order, and we can accommodate most designs. We will work with you to create a building that offers your ideal layout and maximizes your available space.

Of course. All Log Cabins are made to order, and internal partition walls can be added to any building.

Yes. Many customers ask us to install decking around their Log Cabin as an upgrade.

Yes. We can either work alongside your own plumber or we can do this for you. We offer the full service, if required, from drainage and sewage system installation to the fitting of white goods.

The logs are kiln dried to remove moisture and therefore come untreated. Upon assembly your log cabin will need to be treated with a wood protector (we offer this service as an optional extra, in a choice of colours) and we would then recommend applying a wood preservative annually. Alternatively, cabins can be primed and painted for a lower maintenance option.

We offer acoustic insulation as an upgrade. This will reduce the transfer of sound from the building. Different acoustic treatments are available depending on the level of sound proofing required.

Wood is a natural insulator and when heated the Log Cabins will retain their heat well. We, therefore, feel that underfloor heating would be unnecessary and an inefficient way to heat the building. However, although this is not a service we offer, you could have electric underfloor heating easily fitted to your Log Cabin if it is something you particularly want to have.

Of course. All Garden Rooms are made to order, and internal partition walls can be added to any building.

As standard all garden rooms are pre-wired with 2-way consumer unit, 2 double sockets, 6 to 10 downlighters (depending on size of building) 2 outside lights & an outside input socket. As standard all spots are chrome, sockets & switches white, upgrades available on request. We have an electrician who can provide the connection to the outside input socket at an additional charge or you can use your own electrician, if preferred.

As standard we offer Larch and Thermowood cladding with upgrades to Cedar, Composite or K-Render available. All of our buildings are made to order however, so if you have a different request, we are always happy to discuss new ideas.

As standard, all garden rooms walls include a full plaster finish to the walls and ceiling, ready for customer decoration. If part of your garden room is to be used as storage or a workshop, we can swap the plaster finish to ply line. We use 12mm ply boards to cover the walls and ceiling to create a neat but functional space for you to use accordingly. The laminate flooring can also be swapped to Caberfloor to create a more durable floor.

Yes. All our buildings are made to order, and we can accommodate most designs. We will work with you to create a building that offers your ideal layout and maximizes your available space.

With the recommended maintenance and use of wood preservative we would expect our Log Cabins to have a life expectancy of over thirty years.

Yes! We offer log cabins in either single skin (one wall) 44mm or 70mm thick logs, or twin skin (two walls, with a cavity between them that can be used for insulation) 44mm + 44mm logs. Wood alone is an excellent insulator and all buildings come with double glazed windows and doors, as standard. When these elements are coupled with roof and floor insulation you can expect year-round comfort.

Generally, no! Our Log Cabins normally fall within permitted development, eliminating the requirement for a planning application being required. Planning requirements remain the customers responsibility and we would recommend checking the Planning Portal for further information.

Yes. We offer a free of charge, no obligation, site survey. We feel this is an important part of the decision-making process, to ensure the designated area is suitable and assist you in designing your ideal Log Cabin. We will discuss the construction process, measure your garden space and assess the access to your premises. Depending on your location this will be either a visit to site or via Skype.

What can�t you use it for, would be the better question! A home office, craft studio, party and games room, school classroom, teenage hangout, home business (hairdressers, beauty salon, dog grooming parlour, eyelash studio), hobby room, music room, additional family living space, annexe accommodation. The possibilities are endless!

Our Log Cabins come with a twelve month guarantee on all materials and workmanship.

Payment is split into four parts. Upon ordering we would ask for your first 15% deposit to secure your order. The next step is your plans, which we will send to you for approval prior to any work commencing on your building. Once plans are approved, we would ask for your second payment to enable us to put the building in to production. Your third payment is made prior to assembly of the building and the final payment is made upon completion of the works.

Absolutely! The buildings are fully insulated with 100mm acoustic insulation in the walls, floor and roof. All plaster boards are foil backed, giving superior vapour resistance and additional heat retention. This provides year-round comfort. Upgraded insulation is available, if required, and we can insulate according to your needs (e.g. for acoustic purposes or annexes).

We would expect our Garden Rooms to have a life expectancy of over thirty years and they come with a ten-year structural warranty, as standard.

Generally, no! Our buildings normally fall within permitted development, eliminating the requirement for a planning application being required. If planning permission is required, please speak with a member of our sales team and we will be able to help.

Yes. We offer a free of charge, no obligation, site survey. We feel this is an important part of the decision-making process, to ensure the designated area is suitable and assist you in designing your ideal garden room. We will discuss the construction process, measure your garden space and assess the access to your premises. Depending on your location this will be either a visit to site or via Skype.

Delivery is free if you are within twenty miles of us. We do regularly install Garden Rooms further afield and would be happy to provide a quote.

What can�t you use it for, would be the better question! A home office, craft studio, party and games room, school classroom, teenage hangout, home business (hairdressers, beauty salon, dog grooming parlour, eyelash studio), hobby room, music room, additional family living space, annexe accommodation. The possibilities are endless!

By employing our staff, we can ensure the highest quality build our Garden Rooms are installed by our London Timber Buildings team.

We are proud of team, they are friendly, highly skilled, and efficient. As you will read from our reviews, our customers agree with us on this. We have an excellent site manager, who ensures the project runs successfully, and is on hand to answer any questions you may have during the build process. We also employ a carpentry apprentice each year, to help encourage your people to be involved in the future of our industry.

We offer a 4 stage payment structure, detailed in the process chart shown on this page, made in 4 payments.

• Deposit payment of 15% of total quotation, to confirm your order
• 2nd payment, of 35%, is due upon approval of plans
• 3rd payment, of 35%, is due prior to works commencing at your property
• Final payment is due on completion of build

We offer a three-stage payment structure. Upon ordering we would ask for 50% of the cabin cost. Prior to delivery we would ask for the balance of your cabin cost plus 50% of any optional extras (assembly, insulation etc) and your final balance payment would be due upon completion of the works.

We generally work towards an eight to ten week lead time, subject to seasonal changes. Should you require your Log Cabin for an earlier deadline, we will do our best to work with you to try and achieve that.

We generally work towards an eight to ten week lead time, subject to seasonal changes. Should you require your Garden Room for an earlier deadline, we will do our best to work with you to try and achieve that. Please speak with our sales team for current lead times.

No. To ensure the highest quality build our Log Cabins are installed by our own fully trained London Timber Buildings team.

No. We only ask that someone is there when the fitters first arrive so you can sign off the exact location of the building in your garden as work commences.

Very little. All we ask is that the area is clear (i.e. no trees, shrubs, existing sheds etc). We can build over slightly uneven ground as our base system will level off the area and we can build over multiple surfaces (i.e. a combination of paving, grass, concrete etc).

Yes. If you have a base that is the correct size and level then we can work off that, alternatively you can have your own base installed separately, if preferred.

We will assess the access when carrying out your site survey. Generally, we do not need any more than a standard door�s width to reach the build site. Our fitters do not require access to your property, unless the garden can only be reached by going through the house.

This obviously varies depending on the size of building you choose, but generally we assemble most �typically� sized Log Cabins within approximately three to five days.

Our garden rooms are manufactured by us, here in the UK. Time frame can vary depending on the size of building you choose but generally we aim to complete your garden room within 3 weeks of works commencing.

Very little. All we ask is that the area is clear (i.e. no trees, shrubs, existing sheds etc). We can build over slightly uneven ground as our base system will level off the area and we can build over multiple surfaces (i.e. a combination of paving,

No. We only ask that someone is there when the fitters first arrive so you can sign off the exact location of the building in your garden as work commences.

We will assess the access when carrying out your site survey. Generally, we do not need any more than a standard door�s width to reach the build site. Our fitters do not require access to your property, unless the garden can only be reached by going through the house.

The Log Cabin heights vary depending on the chosen model. Our Wembley, Chiswick and Pimlico buildings are 2.5m or less to comply with permitted development rights in standard sized gardens. Models with apex roofs are higher, generally to comply with permitted development rights in larger gardens. All buildings are, however, made to order so bespoke heights are available

There are no limits. We are happy to build to any size. Please bear in mind that you may have a requirement for the Log Cabin to meet building regulations if it exceeds thirty square metres internally in size.

All measurements listed on our website are external wall measurements. They do not include any overhang your chosen Log Cabin may have.

For our Pimlico and Wembley range we use EPDM, which is an extremely durable synthetic rubber roofing membrane. Unlike our competitors, we use premium grade EPDM. Most of our buildings can be covered in one single piece therefore, no seams are present which almost eradicates the likelihood of any leaks occurring. EPDM has a manufacturer�s warranty of twenty-five years and a life expectancy of over fifty years. For our Log Cabins with apex roofs, we offer two roof coverings; felt shingle or rubber tiles. We use superior grade felt shingle tiles, for a high-quality finish. Alternatively, the premium option would be the rubber slate effect tiles. These are recycled and recyclable, maintenance free, ideal for lower pitched roofs, lightweight and designed to withstand winds of up to 110mph. The rubber tiles have a manufacturer�s warranty of fifty years.

We source premium quality timber and build materials. Our carefully selected logs are sustainably sourced and graded. It is controlled by the FSC (Forest Stewardship Council), to promote the responsible management of the World�s forests.

The highest point of the building is either 2.5m, or up to 3m, as standard. These heights are chosen to comply with permitted development rights. Bespoke heights are available, if required.

All measurements listed on our website are external wall measurements. They do not include any overhang your chosen Garden Room may have.

There are no limits. We are happy to build to any size. Please bear in mind that you may have a requirement for the Garden Room to meet building regulations if it exceeds thirty square metres internally in size.

Delivery is �260 if you are within twenty miles of us. We do regularly deliver and install Log Cabins further afield and would be happy to provide a quote.

There are two price options on our website; Full Turnkey and Self-Build/Supply only. The Full Turnkey package option does include assembly as well as the following: Full Turnkey Package Option The turnkey build package includes all of the following: Log cabin in selected log thickness with double glazed doors & windows as described Local delivery Supply & Install eco base Cabin assembly Supply & install floor insulation Supply & install roof insulation Supply & lay premium EPDM, final roof cover. Supply & fit guttering incl. downpipes in black or white Apply premium wood protector in a choice of colours Please note if you don�t require all of the above, contact us for price options.

We include double glazed windows and doors in all our Log Cabins, as standard. We do not believe single glazed windows are suitable for a log cabin.

As standard, no. We work with a local electrician who can provide you with a quote or you can use your own electrician. Electrics are easily added to a Log Cabin once the build is completed.

No, though we do offer this service as an optional extra. Our recommended base is an eco-base. This consists of solid recycled plastic posts being concreted into the ground to which a tanalised and pressure treated timber framework is fixed. The posts come in 3m lengths and are cut down to size on site, this enables us to level any uneven ground and minimise ground preparations you must do prior to our arrival. This system provides a level base to which your final 2000-gauge damp membrane is attached, and your Log Cabin constructed. The eco base is cost effective, less intrusive to your garden, better for the environment, elevates the building away from damp ground and enables all round air flow to the cabin. Alternatively, we can install a concrete base if preferred or you can arrange for the base to be done yourself.

Yes. We can either work alongside your own plumber or we can do this for you. We offer the full service, if required, from drainage and sewage system installation to the fitting of white goods.

We offer acoustic insulation as an upgrade. This will reduce the transfer of sound from the building. Different acoustic treatments are available depending on the level of sound proofing required.

The Garden Rooms are fully insulated and therefore heat up quickly and retain their heat well. We, therefore, feel that underfloor heating would be unnecessary and an inefficient way to heat the building. However, although this is not a service we offer, you could have electric underfloor heating easily fitted to your garden room if it is something you particularly want to have.

No. Due to the technical construction of the Garden Rooms these must be installed by our experienced team. If you are looking for a self-build project, we would suggest looking at our Log Cabins.

As standard, our garden room prices include the following:

• Local Delivery within 20 miles. We do install beyond this distance however a small charge may apply.
• Eco base of solid anti-rot recycled plastic posts concreted into the ground to which a grid formation, tanalised wood framework is fixed.
• 2000-gauge damp course membrane fixed to base
• Installation of timber frame garden room, engineered using timber frame panels.
• All insulation used within floor, roof & wall panels is 50mm thick and foil backed.
• All internal walls are lined with foil backed plasterboard before a full plaster finish. Ready for decorating.
• All flooring 22mm moisture resistant Caber Floor P5. 
• Laminate flooring, including underlay & skirting, in choice of colours.
• All roof boards 18mm OSB 3BBA moisture resistant.
• EPDM one-piece rubber membrane, final roof cover
• Exterior cladding – 21mm Grade A Larch
• Supply & fit guttering to the rear of the building
• Pre-wired with 2 way consumer unit, 2 double sockets, 6 to 10 downlighters (depending on size of building) & an outside input socket. All sockets & switches are white as standard, upgrades available on request.
• 10 year structural warranty